My dress was booked over a month ago, on the week of event renter advised me that to get my dress on time I need to get it dry cleaned myself, cost were covered, but I had one day to find an express dry clean. renter was saying I’m not cooperating with her, She did offer to cancel or get the other sender to dry clean but she advised I may not get it in time. I received a very dirty, stained dress, Due to the time the dress arrived if I left it at the dry cleaner to get it full cleaned, I would have no dress for the wedding tomorrow, as they said it would take several days. Lender wasn’t happy with the express dry clean and wanted to cancel order so she could have it dry cleaned properly.
I’m quite disappointed how stressful this situation has been and would assume that hiring the dress would be quick and simple. Why do I have to take my time and effort to clean something that I’ve paid hundreds of dollars for?
Bianca
Really responsive & accomodating. Tillie was really helpful through the whole process. Would definitely rent from her again. X
Lily
Tillie was a pleasure to rent from. Amazing communication and quick delivery. Thanks so much Tillie, loved wearing your dress! X
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Following our recent announcement regarding the pause in trading, we’re pleased to share an important and exciting update —
Designerex is now trading again.
We are now actively working to re-capitalise the business and move forward in a way that best serves you, our valued customers.
We are currently working alongside the Administrators at O’Brien Palmer to secure the future of Designerex. As part of this process:
Lenders – If you are awaiting a past Payout, we’re working with the Administrators to have a payment date appear on your Dashboard in the coming weeks. If your account hasn’t been updated yet, please check back again soon.
The Administrators will continue to keep you informed throughout the restructure and provide updates regarding what you are owed. For any enquiries, you can contact them directly at pcocks@obp.com.au.
All new Payouts of rental fees will be paid within 5 business days of the rental end date, this is guaranteed by the Administrators.